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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Garry Guenther Jr

Garry Guenther Jr

October 15, 2024

5  out of  5
rating by Garry Guenther Jr
"I got full coverage auto insurance, renter's insurance, and whole life insurance for less than what it cost me for PLPD with my former insurance"
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Barbara Laing

October 15, 2024

5  out of  5
rating by Barbara Laing
"Very helpful and knowledgeable. I was very pleased with the service!!"
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Tahde

October 14, 2024

5  out of  5
rating by Tahde
"Had the pleasure of working with Matt VanDussen switching my auto insurance. What a great gentleman! If I had any questions, he was there every step of the way, and he still is. Communication was top tier. Again, thank you for everything!"
Profile photo of Shane D

Shane D

October 10, 2024

1  out of  5
rating by Shane D
"Calls relentlessly after business hours today they’re following up on an inquiry. Funny I never made one. I also have an agent who our family has used forever I’d never change. If I ever were in the market based on this alone I would never use this office. So clearly they are either buying information or someone is using people’s information for random quotes?"
We responded:
"Shane, I show we called you 2x. Once on Oct 8 and once on Oct 10. We do buy leads from outside vendors. I will certainly make sure you are removed off the list. Lance Greer, State Farm "
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Terry Berryman

October 1, 2024

5  out of  5
rating by Terry Berryman
"Matt VanDussen at State Farm is friendly, thorough, and prompt. I appreciate his help as we navigated finding the best policy for our car and home."
We responded:
"Thank you very much for the feedback Terry. This is exactly what we shoot for. I will certainly pass this onto Matt in our office. Lance Greer, State Farm Insurance"
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Joseph Beasley

September 26, 2024

5  out of  5
rating by Joseph Beasley
"Matt has been extremely helpful with the insurance buying process and has provided me with noteworthy amounts of value & literature for services available with State Farm. From my perspective since first encounter he has been devoted to providing the most value to me a potential cusotmer of State Farm. Thank you Matt!"
We responded:
"Thanks for this detailed review, Joseph. This is exactly what we strive for. I will certainly pass this onto Matt in our office. Lance Greer, State Farm Insurance"
Profile photo of Shannon Knight

Shannon Knight

September 25, 2024

5  out of  5
rating by Shannon Knight
"Very easy to work with and he goes the extra mile to make sure you get the best rates."
We responded:
"Thank you very much Shannon. We appreciate your business. Lance Greer, State Farm Insurance"
Profile photo of Zac Councell

Zac Councell

September 22, 2024

5  out of  5
rating by Zac Councell
"Great service great response time had me Taken care of in an hour super helpful would recommend to anyone"
We responded:
"Great to hear Zac. Thanks so much for the 5 star review! Lance Greer, State Farm Insurance Agency."
Profile photo of Ben Miller

Ben Miller

September 18, 2024

5  out of  5
rating by Ben Miller
"Saved me $175 a month, thats all I really need to say. Super friendly and super helpful, highly recommend!"
We responded:
"Thank you very much Ben! Your business and your 5 star review is greatly appreciated. Lance Greer, State Farm Insurance."
Profile photo of Alicia Dietz

Alicia Dietz

September 12, 2024

5  out of  5
rating by Alicia Dietz
"I was very satisfied with Matt and how he was there when I needed him to answer all my questions. I definitely will be letting others know that Matt is the gentlemen to reach out to and I guarantee you’ll be satisfied."
We responded:
"Thank you very much for the kind words, Alicia. I will definitely pass onto Matt. We greatly appreciate your business. Lance Greer, State Farm"
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Kelli Norris

August 28, 2024

5  out of  5
rating by Kelli Norris
"Honestly it was the best experience insuring a vehicle. Great rates and it took less than 15 minutes. Thanks Matt!"
We responded:
"Thanks so much for the GREAT Review Kelli. We greatly appreciate your business at State Farm, Lance Greer Agency. I will certainly pass this onto Matt. Lance Greer"
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Cody Austhof

August 20, 2024

5  out of  5
rating by Cody Austhof
"After a lapse in my insurance I called this Branch with the full expectation that I was about to get bent over. Long story short after speaking with Logan, they were able to set up a stupidly affordable plan that came in 600$ under my expectation. Stupid easy, stupid cheap, stupid helpful."
We responded:
"Thanks for the 5 star review Cody! We like exceeding expectations! Lance Greer"
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Keith Lawhead

August 19, 2024

5  out of  5
rating by Keith Lawhead
"There super friendly and and very understanding and helpful with there customers they got me down to 121.00 from 300 and something id recommend them to all my friends and family and of course everyone to they were very professional thank you Matt for helping me with insurance through state farm"
We responded:
"We appreciate the great review Keith as well as your business. We look forward to working with those you refer this way. Thanks again Keith. Lance Greer"
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Danielle Harrington

August 12, 2024

5  out of  5
rating by Danielle Harrington
"Logan was friendly and very helpful! I feel like he truly cares about his customers! If you're looking for new insurance try State Farm and give Logan Greer a call!"
We responded:
"Thanks for the kind words Danielle. I will be sure to pass onto Logan. Thanks so much for your business. Lanc Greer"
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Ann Southworth

July 30, 2024

5  out of  5
rating by Ann Southworth
"Matt was great!!!"
We responded:
"Thanks for the 5 star review Ann. Welcome to our agency! Lance Greer"
Profile photo of Gavin Bartlett

Gavin Bartlett

July 25, 2024

5  out of  5
rating by Gavin Bartlett
"Matt helped me with everything I need."
We responded:
"Thanks for sharing, Gavin. Yes, I am grateful to have Matt on the team. Lance Greer"
Profile photo of Elise Imhoff

Elise Imhoff

July 23, 2024

5  out of  5
rating by Elise Imhoff
"Logan was incredibly helpful, quick to respond, and made the process of switching way easier than I could have ever imagined."
We responded:
"Thanks for the very kind review, Elise. Yes, Logan does a fantastic job. We appreciate your business. Lance Greer"
Profile photo of Torie Bromley

Torie Bromley

July 19, 2024

5  out of  5
rating by Torie Bromley
"Matt was very helpful With all my questions and setting the right insurance up for me. Thank you so much"
We responded:
"Thank you very much Torie. We are happy to have you as a customer. Lance Greer"
Profile photo of Rebecca Smith

Rebecca Smith

July 19, 2024

5  out of  5
rating by Rebecca Smith
"Matt VanDussen was an amazing agent to work with. He addressed all of our concerns and his communication skills were outstanding. He researched and built a home and auto policy that fits our needs and saved us money. I highly recommend you reach out and give him a call."
We responded:
"Thank you very much Rebecca. I couldn't agree more; Matt is an amazing team member and friend. I am grateful to have him on the team. Lance Greer"
Profile photo of Colleen Vanderwal

Colleen Vanderwal

July 17, 2024

5  out of  5
rating by Colleen Vanderwal
"Greatly appreciate your help. Thank you!"
We responded:
"Thanks for the 5 star google review Colleen. We appreciate your business here!!!! Lance Greer"
Profile photo of Raven Singleton

Raven Singleton

July 3, 2024

5  out of  5
rating by Raven Singleton
"The customer service that I received was great, he was very knowledgeable and patient with me. He took his time explaining everything along with follow up questions. If you have not spoke with Matt about getting insurance yet, please do so now."
We responded:
"Yes, we are incredibly thankful for Matt. We greatly appreciate the review, Raven. Lance Greer"
Profile photo of Brielle Duncan

Brielle Duncan

July 2, 2024

5  out of  5
rating by Brielle Duncan
"Lance has been awesome to work with. He worked with my hectic schedule and he was patient as we worked out the best policy for our family. And he got us a WAY better price than we were paying with our previous company (one we had been with 10+ years!) Highly recommend working with him!"
We responded:
"Brielle, thanks so much for the very kind words. You actually worked with my son Logan in the office. I will make sure he is also aware you are extremely pleased. "
Profile photo of Robert Logan

Robert Logan

June 28, 2024

5  out of  5
rating by Robert Logan
"I used Lance Greer’s office when I lived outside of Richland for 7 years before I moved away for work. I had auto and renters insurance with them. They were excellent! Extremely responsive and easy to work with and they could always answer questions I had. Even when I had strange situations about working out of state, they always helped and got back to me quickly. I really like State Farm but even among other State Farm agents, they’ve been the best I’ve worked with over the years! Highly recommend!"
We responded:
"Mr. Logan, I really appreciate you taking the time to write this review. This is exactly what we strive for. I know you often work with Jess in my office and I will certainly share your comments. Thanks so much. Lance Greer"
Profile photo of Lee Meng-Hsun

Lee Meng-Hsun

June 27, 2024

5  out of  5
rating by Lee Meng-Hsun
"I really appreciate Matt’s service. He is very nice and patient!"
We responded:
"Thank you very much Lee. YES, we also appreciate Matt on the team. Lance Greer"
Profile photo of David Penning

David Penning

June 18, 2024

5  out of  5
rating by David Penning
"Phenomenal Service and People! We’ve been with State Farm for a number of years now. Before then, I was just chasing the lowest, easiest insurance I could find. The staff with Lance Greer - especially Jess! - have always been so helpful! Not only have they helped us to find ways to save money, but they’ve always been so quick to respond. And when something came up that we didn’t understand or when we had questions about potential policy changes we wanted, they always take time to sit and talk with us, to make sure we have all the information and understand things from all sides before we moved forward. If you want an insurance company that actually cares about you and wants to see you succeed, call Lance’s office. You won’t be disappointed!!"
We responded:
"David, I really appreciate your review. The kind of customer service you described is EXACTLY what we strive for! I really appreciate you articulating it so well. Thanks for your business David. Lance Greer"