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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryne Germinder

February 11, 2026

5  out of  5
rating by Ryne Germinder
"Jess is great, helpful and always there to answer questions and solve any issues."
We responded:
"I could not agree more Ryne. I am so grateful for Jess in our office. Lance Greer"
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Sandy Fuller

February 10, 2026

5  out of  5
rating by Sandy Fuller
"We love Lance Greer and have always gotten GREAT service."
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Devon Tummons

February 5, 2026

5  out of  5
rating by Devon Tummons
"Been really happy with State Farm for the last 4 years. Jessica is extremely knowledgeable about our policies and has been very helpful. Would highly recommend!! Thank you"
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acmaverick83

January 30, 2026

5  out of  5
rating by acmaverick83
"Jess went way above and beyond for us to ensure our collision claim was as painless as possible. A real asset to the Richland State Farm office. By far best customer service I’ve ever experienced."
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Matthew Hurley

January 27, 2026

5  out of  5
rating by Matthew Hurley
"Debbie was great! Helped me through the process of changing to State Farm. She followed up on all of my concerns. Very professional and would be there for me if I have any issues in the future"
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Austin Preston

January 26, 2026

5  out of  5
rating by Austin Preston
"Agent Debbie was polite, respectful, and very time managing although we weren’t able to get a quote together. I would definitely recommend talking to her and getting a free quote."
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jack craig

January 23, 2026

5  out of  5
rating by jack craig
"Friendly and help me get a less expensive quote."
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Kassy Ash

January 22, 2026

5  out of  5
rating by Kassy Ash
"100% recommend Debbie she made my switch go so easy and explained everything. Always answered any questions I had!"
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Alice Davidson

January 21, 2026

5  out of  5
rating by Alice Davidson
"Debbie was an efficient and helpful agent. I definitely would recommend anyone looking for insurance to ask for Debbie 😊."
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Micah Nelson

January 15, 2026

5  out of  5
rating by Micah Nelson
"Super helpfull"
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Brian Hoyer

January 9, 2026

5  out of  5
rating by Brian Hoyer
"Thank you Debbie for being so helpful and patient. Changing insurance companies can be a fairly scary undertaking but with your help I feel confident that my decision to go with State Farm is a good one. Thank you!"
We responded:
"Brian, thank you for the 5- star review!"
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Audrey Babcock

December 31, 2025

5  out of  5
rating by Audrey Babcock
"Zac is extremely helpful, patient, and quick to respond. He made the entire process easy and stress-free!"
We responded:
"Thank you for the 5- stars Audrey!"
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Lori Gray

December 22, 2025

5  out of  5
rating by Lori Gray
"Becky is extremely helpful, patient and quick to respond. Thank you!"
We responded:
"Lori- Thank you for the feedback we love having Becky on our team. - Lance Greer"
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Renata Sponikowska-Sawicki

December 18, 2025

5  out of  5
rating by Renata Sponikowska-Sawicki
"I received a call from Andy Szlchcic with a quote I requested for my car insurance and my experience was absolutely astounding! First of all, Andy's personality, his pleasant demeanor, friendliness, his way of conducting himself over the phone in a casual, yet, very professional way was amazing! Second of, he managed to present me with an insurance quote that even previous callers were unable to get me onboard with, and in my opinion, that speaks values, and it shows how good of an agent he is. He was not "pushing" or "pressuring" me, he was very patient through the process, especially, that he had to call me multiple times before we could finalize the insurance policy. I saved hundreds of dollars by having such an amazing agent like Andy. Kudos to you! Great job and thank you!"
We responded:
"Renata, what a stellar review we are lucky to have Andy on our team! "
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Bryona Ormsby

December 17, 2025

5  out of  5
rating by Bryona Ormsby
"Debbie was super helpful and was able to get me a really good quote which saved me a lot of money!! definitely recommend Greer State Farm"
We responded:
"Thanks Bryona we are lucky to have Debbie be a part of our team!"
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Jeff Dawson

December 4, 2025

5  out of  5
rating by Jeff Dawson
"Lance and his team are truly customer focused and provide excellent thought leadership and service. In an industry that is very price driven - they differentiate their agency by providing outstanding service and building meaningful partnerships."
We responded:
"Thank you for the kind words, Jeff! You have always challenged me to be better personally and professionally. Lance Greer, State Farm Agent"
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ME

November 26, 2025

1  out of  5
rating by ME
"Keep scrolling, don’t even consider it. I think most of the reviews are friends. They made so many errors on my policy, admitted it, but refused to credit my account back. Customer service is non existent. Losing a customer over their $32 mistake? I had “Jake” from State Farm cute . At first. All the way up to Lance Greer, incompetent. I found the errors and I had to fix them. Or tried to. “My Bad” was the excuse they gave me for their errors, really? State Farm? “ MY BAD”. I will be filing a complaint with BBB and the State. Also I will post this across social media so people are warned of how this agency operates. More to come. No responses from this office please I can’t listen to anymore excuses. Be a professional."
We responded:
"Yes, we do have a new team member who's name really is Jake. Jake made a $32 error that State Farm Corporate caught and I could not make right. We have offered to cancel the policy. Sorry for the inconvenience. Lance Greer, State Farm Agent "
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Jesse

November 25, 2025

5  out of  5
rating by Jesse
"Debbie was wonderful! She was able to beat our current rate by quite a bit and made the entire process very quick and easy. Highly recommend!!"
We responded:
"Thanks Jesse. Yes, we are extremely grateful to have Debbie on our team. Lance Greer, State Farm Agent"
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Lillian Marie

November 21, 2025

5  out of  5
rating by Lillian Marie
"Debbie was absolutely fantastic to work with. She made me feel like family and worked with me to get me a great price for auto and home insurance. Very happy to be part of the state farm fam!"
We responded:
"Thanks Lillian. Debbie does a super good job for us! I will definitely pass your comments along. Lance Greer, State Farm Agent"
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justin reynolds

November 20, 2025

5  out of  5
rating by justin reynolds
"I’ve been a customer here for as long as I can remember. Good service, friendly staff, good communication. Recently got a letter in the mail requesting some information SF needed to update my policy, which I had to get from my health insurance company. Long story short, the health insurance company was difficult to work with, but Becky at Greer State Farm helped me out and made the process a lot simpler. Like a good neighbor and all that :)"
We responded:
"Thanks for the 5-star review Justin. As well as the shout out for Becky. She is extremely good at her job. Lance Greer, State Farm Agent"
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Josie Alpers

November 19, 2025

5  out of  5
rating by Josie Alpers
"Debbie was great at answering g all of my questions and we saved on home, auto and RV!!"
We responded:
"Thank you Josie! Lance Greer, State Farm Agent"
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Kaye Limmer

November 18, 2025

5  out of  5
rating by Kaye Limmer
"Good rates, Jake was helpful."
We responded:
"Thank you, Kaye. Jake is a new team member to doing a great job for us! I will be sure to share this will him. Lance Greer, State Farm Insurance"
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Diana

November 18, 2025

5  out of  5
rating by Diana
"Debbie was amazing. She helped me get a great price. She made the process quick and simple."
We responded:
"Thanks Diana! Lance Greer, State Farm Insurance"
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Meir Schochet

November 18, 2025

5  out of  5
rating by Meir Schochet
"Matt was super helpful in getting me setup and switching my insurance coverage over to SF. Highly recommend Matt!"
We responded:
"Thanks Meir, Lance Greer, State Farm Agent"
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Bill Schuurmans

November 17, 2025

5  out of  5
rating by Bill Schuurmans
"Jake did a great job was efficient and thorough and explain things well would highly recommend"
We responded:
"Thank you, Bill. I will certainly share with Jake. Lance Greer, State Farm Agent"